Online Policies

We respect and are committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy lets you know how your personal information is processed and used. We will take steps to use your personal information only in ways that are compatible with this Privacy Policy. The following policies are only in effect for Terra Nova Films (Terra Nova) web pages owned and operated by Terra Nova. The following discloses our Privacy Policy.

What information are you collecting and how are you collecting it?

Every computer connected to the Internet is given a domain name and a set of numbers, which serve as that computer’s “Internet Protocol” IP address. When a visitor requests a page from within the Terra Nova web site, our web servers automatically recognize that visitor’s domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed the Terra Nova website. We use this information to examine our traffic in aggregate, but do not collect and evaluate this information for individuals. Our web servers do not record e-mail addresses of the visitors. We may determine what technology is available through your browser in order to provide you with the most appropriate version of a web page.

What are cookies?

A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie can’t read data off your hard disk or read cookie files created by other websites. Cookies do not damage your system. We do not use cookies but third party independent contractors we engage for secure transactions may utilize cookies when a Terra Nova customer indicates that his or her order information should be remembered.
What information do you collect when I order something?
When you purchase a Terra Nova product online, in addition to your name and contact information we will also collect and maintain your billing address, shipping address, product selections and your credit card or other payment instrument information. We collect this and other information to fill your order and to communicate with you about your order and to send you promotional materials. This information is kept in our customer data base for a period of time we consider commercially reasonable.

We may use your PII to send notification of Terra Nova products and services by e-mail and/or postal mail. We do not maintain a process for you to review and request changes to your PII.

What other information do you request?

We may also request your e-mail address or mailing address for the purposes of conducting a survey or to provide additional services (for example, subscriptions to postal mail newsletters, announcement lists or information about seminars/competitions). Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict “No-Spam” policy that means that we do not intend to sell, rent, or otherwise give your e-mail address to a third-party, without your consent.

In addition, Terra Nova will not send you email that you have not agreed to receive. We may from time to time send e-mail announcing new Terra Nova products. If you choose to supply your postal address in an online form, you may receive mailings from other reputable, third party companies.

When you enter any film/video competition sponsored by Terra Nova, we may ask for personally identifiable information (PII) so we can administer the competition and notify winners. This PII will be kept in a data base separate and apart from our customer data base. We will not share this PII with third parties.

Will you disclose the information you collect to outside third parties?

Terra Nova will disclose personal information when required by law or in the good-faith belief that such action is necessary to:

1. Conform to the edicts of the law or comply with a legal process served on Terra Nova;

2. Protect and defend the rights or property of the Terra Nova’s website, or visitors to the Terra Nova website;

3. Identify persons who may be violating the law, the legal notice, or the rights of third parties; and

4. Cooperate with the investigations of purported unlawful activities.

Third parties who provide hosting services or other day-to-day services that make possible the operation of this web site may have access to information that you provide to the extent they require access to our databases to service the web site. Those third parties may employ cookies which may be used to identify your preferences or recognize you if you have previously been to their web site or otherwise had contact with them.

Terra Nova uses reasonable precautions to keep the information disclosed to us secure. Terra Nova reserves the right to transfer information in connection with the sale of all or part of Terra Nova’s assets. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information. Terra Nova also provides links to a wide variety of other websites. We are not responsible for their privacy policies or how they treat information about their users. See below, What else should I know about my privacy when online?

What else should I know about my privacy when online?

Terra Nova’s website contains many links to other websites. Terra Nova is not responsible for the privacy practices or the content of such websites. Terra Nova does not share any of the individual personal information you provide Terra Nova with the websites to which Terra Nova links, although Terra Nova may share aggregate data with such websites (such as how many people use the Terra Nova website)

Please check with those websites to determine their privacy policy.This web site is operated in the United States of America . If you are located outside of the United States , please be aware that any information you provide will be transferred to the United States . By using this web site you consent to this transfer.

Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you’re online.

Children’s Privacy

If you are a minor (aged 13-17) accessing the Terra Nova web site, we intend to abide by all applicable national and international children’s privacy regulations. If parents provide consent for their child to submit personal information, we ask children only for the information necessary to participate in the program for which the child is registering. Where appropriate, Terra Nova will specifically instruct children not to submit such information on our websites and/or will take reasonable steps to ensure parental consent to such submission. For instance, we may ask for a visitor’s age, birthday, or birth year in order to determine whether or not the visitor is a child. If the birthday or birth year entry reveals a child is under the age limit as defined by the applicable local or national law, we will not allow the child to continue without the guardian’s consent. If a child has provided us with personal information, a parent or guardian of that child may contact us at the email address or address listed at the bottom of this Privacy Statement if they would like this information deleted from our records. We will use reasonable efforts to delete the child’s information from our databases.

We do not collect information from children under the age of 13.

Your Consent To This Agreement

By using the Terra Nova website, you consent to the collection and use of information by Terra Nova as specified above. Terra Nova reserves the right to change our privacy policy without notice. If Terra Nova decides to change our privacy policy, we will post those changes on this webpage so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We encourage you to periodically check back and review this policy.

If you have any questions, comments or concerns regarding this privacy policy please contact us at the following email address: