Soften The Assessment Process

“Moving into a nursing home can be one of the most traumatic events in a person’s life.” – From the DVD

With dignity as a high priority, this DVD offers useful techniques that turn the assessment process into a two-way relationship that puts the resident at ease while information is being shared and gathered. Through the SOFTEN Technique (Support, Offer Options, Foster Friendships, Tie-In To Task, Equalize Everyone, NormalizeNow), the DVD shows how to incorporate everyday activities, build trust, and use the immediate setting as a conversation trigger while conducting an assessment. Through several teaching vignettes, the DVD also addresses common assessment challenges, and demonstrates ways to adapt and personalize the assessment process for each resident. An ideal way to respect the dignity of new residents, and improve information-gathering skills. Includes Manual. Chaptered for easy access to a particular area of interest.

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